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KEN Ontact Live [Greeting] Premium Content Guide

Hello from Weverse Shop,

the official merch store.


VIXX <KEN Ontact Live [Greeting]> will be available for purchase from Thu. December 1, 2022 (KST).


Check the details below.VIXX <KEN Ontact Live [Greeting]> Premium Content Guide


* Available for Purchase (KST)

Starting from Thu. December 1, 2022, 12:00 PM


* Release Date (KST)

Thu. December 1, 2022, 12:00 PM


* Videos

VIXX <KEN Ontact Live [Greeting]> (2 videos)


* Subtitles: Korean, English, Chinese (Simplified), Chinese (Traditional), Japanese, Thai, Vietnamese, Indonesian


* How to Watch

- Weverse: Weverse app → VIXX Community → Media tab → Ontact Live category → select KEN Ontact Live [Greeting]* Note for Purchasing and Watching VOD

- Purchase the content on Weverse Shop and watch it on Weverse, by using the same account for both platforms.

* If you have already purchased the identical product on V LIVE app, you will be able to watch them on Weverse without having to purchase them again by giving your consent to migrate V LIVE+ paid content from V LIVE to Weverse.

- You can watch the content on mobile, PC (https://weverse.io), and smart TV App (on platforms that provide Weverse TV App)

- Playback quality: Available in [144p], [270p], [360p], [480p SD], [720p HD], and [1080p FHD].


* Please Note for VOD Content

- Cancellation of purchase or refunds will not be available after 7 days of your purchase, even if you have not watched your purchased content.

- If you have not watched your purchased content, you are eligible for a refund within 7 days of your purchase.

- If you have watched your purchased content, cancellation of purchase will not be available.

- To ensure the content plays smoothly on your device, please test with the preview before purchasing the content.

- Additional data charges may apply if you are on the mobile data network.

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- Your purchase history cannot be recovered if you delete your account from Weverse Shop/Weverse.

- You can use only one smart TV device at a time to play paid content, regardless of the TV manufacturer. When you simultaneously play on PC and mobile, only one PC or mobile can play the content. One Smart TV & PC, or one Smart TV & mobile can simultaneously play the content.

- If the playback is not smooth, please try closing and restarting your app.


* Payment Information

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- If you add Toss or Kakao Pay to payment methods, you can use the balance on your preferred payment option to pay, without having to use a credit card.

- If your default currency is set to USD or JPY, you can pay via PayPal or Eximbay using international credit cards or Alipay.


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