NewJeans 2023 SEASON’S GREETINGS
Weverse Shop Cash $0.45
- Purchase Notice
- You can buy up to 4.
- Buy Pre-order NewJeans 2023 SEASON’S GREETINGS and get 1 unreleased group mini postcard + 1 holographic photo frame.
- The group mini postcard and holographic photo frame feature an identical image.
- We were able to prepare the products faster than we anticipated. Please be advised that the shipping will start earlier than scheduled, and the pre-order special gift period has been adjusted as well. (Updated on January 13, 2023)
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- Product Name
- NewJeans 2023 SEASON’S GREETINGS
- ABOUT 77 MINS
- KOREAN, ENGLISH, JAPANESE, CHINESE
- Period of use
- How to Watch < NewJeans 2023 SEASON’S GREETINGS DIGITAL CODE > You can use the DIGITAL CODE included in NewJeans 2023 SEASON’S GREETINGS to watch the video (VOD). DIGITAL CODE is a service that allows you to watch high definition VODs on Weverse. Please follow the steps shown below to use this service. [ Watch Video with DIGITAL CODE] - MOBILE * QR code: Use the smartphone camera to scan the QR code and visit m.weverse.io/code. Redeem the digital code and enjoy the video on Weverse app. * Digital code: Visit weverse.io/code, and enter the digital code near the bottom. Enjoy the video on Weverse app. - PC * Visit Weverse website > Person icon > [Enter digital code] menu. Enter the digital code near the bottom and enjoy the video. * Visit weverse.io/code, and enter the digital code near the bottom. Enjoy the video on the Weverse website. - TV APP * Visit weverse.io/code or the Weverse website and enter the digital code. Enjoy the video on the Weverse TV app. ※ You need a Weverse Account to watch the VOD. ※ 1 DIGITAL CODE can only be used by 1 account. If a DIGITAL CODE has been used by an account, that code cannot be canceled or used by another account. ※ Your purchase history cannot be recovered if you delete your Weverse/Weverse Shop account.
- How to Offer Your Goods
- Digital Code Card
- Country of manufacture
- The outbox is used to protect the actual product. Please note that we do not offer exchange or refund due to damages that may occur during the delivery.
- Please note that product size and details are subject to change.
About Return and Exchange
- RETURN, REFUND AND EXCHANGE POLICIES
- Please understand that ALL SALES ARE FINAL once the product has been delivered, except in the case of broken, missing, or defective products. In the unlikely event that any products you have ordered and received from us are defective, broken, or missing upon delivery to you, we will accept and process return requests from you for such items in connection with our return policy as set forth below.
- A failure by you to follow the procedure described below for returns may result in our having to reject a requested return.
- Product orders may be cancelled (as described below), but only up until the payment is completed. After the item is released, your request for a refund or exchange is subject to our regular return policy as set forth here.
- Return & Refund/Exchange Requests
- Information along with a picture of the defective product or other evidence with the original initial shipment label [Order Number, Your Name, Shipping Address] is needed for the process.
- Please note that all returned items must have the original tags still intact. In addition, the product must be in its original packaging, if applicable, in the same condition it was received by you.
- For Refunds:
- If you have requested a refund, you must complete the process for returns. Please follow the directions in our FAQ page. Once we receive your returned item, our team will review your request and inspect the item.
- If approved, the money should be refunded to your original method of payment within approximately seven (7) business days of our notice to you. However, note that payment companies are different in the amount of time it takes for them to confirm a payment; so, it may take additional time for the refund to show up in your bank/card statement or other statement.
- For Exchanges:
- In the unlikely event that you receive a damaged or defective item, we are happy to exchange the item for a new one. Once we receive the returned item, our team will review and inspect the item. If approved, we will send you a new item again.
- You may cancel an order only until the “Cancel Order” button is activated. Once an item you have purchased is released or shipped, you can return the item for a refund or exchange only if the item is defective, broken, or missing, and only in accordance with the above-described procedures.
- Please understand that the “Cancel Order” button activates only after you see “PAYMENT COMPLETED”.
- Late or Missing Refunds
- If you requested a refund but have not yet received it within a reasonable time after hearing from us, please check your refund account information (PayPal, Credit Cards, etc.). Refunds can only be made to the card or account you used to make your original purchase, and cannot be refunded to another card or account. Please make sure that the refund account details are the same as those used in the purchase order.
- Please note that refunds from a merchant can take up to seven (7) business days or longer in order to be processed. It is important to note that during this time the original purchase could still be listed on your account and accrue interest if you carry a balance on your credit card.
- If you still have not received your refund seven (7) business days after notice from us that we have approved your return and refund request, please contact us through “1-on-1 Support”.
- Grounds for Refusing Returns or Requests for Refund/Exchange
- * We reserve the right to refuse any returns or requests for refund/exchange for reasons, including the following:
- 1. if the product has been opened or used;
- 2. if the product is damaged, worn, soiled or altered, and we have determined that this condition of the product was not as the product was received by you;
- 3. if you have removed the labels or tags or disposed of the original product box, packaging, or wrapping;
- 4. if we determine that the product did not arrive to you broken or defective; and
- 5. if you are attempting to return the product after it was shipped to you simply because you changed your mind about the purchase.
- Revised. September 14, 2020.