EXCLUSIVE
OFFICIAL LIGHT STICK ver.2
$36.23
- Purchase Notice
- The special gift(unreleased photocards) is no longer available. (Update January 5, 2023, PM 16:00 (KST))
- You can buy up to 5.
- As more countries/regions are experiencing shipping delays and imposing shipping restrictions due to COVID-19, shipping to the country/region you selected may be unavailable. Please check the announcement on shipping delay and restriction. We will do our best to resume shipping as soon as possible.
Description
Shipping
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Information
- Product Name
- OFFICIAL LIGHT STICK ver.2
- KC Mark
- R-C-YGp-B202M-Recv-v4
- Product material
- ABS, PC, SILICONE
- Size (mm)
- 155 x 87 x 253mm (box package: 163 x 268 x 95mm)
- Contents
- LIGHT STICK 1EA STRAP 1EA
- Manufacturer
- YG PLUS
- Country of manufacture
- KOREA
- Year and month of manufacture
- 2022.07
- Information that confirms that the product has been certified or permitted by law
- Not Applicable
- LIVE REACT Mode Guide
- * The color may appear cloudy or appear as a different color when the battery is low. * This light stick responds to a specific music. The music response data is not entered. You must update the light stick after purchasing. * Update the light stick software and performance information (music response data) using your app. Press and hold the button for 2 seconds to reboot after updating. * If you do not download the music response data, there may be no response from the light stick or it may respond incorrectly. * The light stick has a built-in mic that recognizes music. The light stick response may be disrupted by wearing earphones or loud noises. * The light stick may have problems recognizing music depending on the environment you use them in. This is not a product defect and you will not be able to demand exchange/returns based on this reason.
- Warning
- * The silicon on the light stick may become discolored if it come into contact with the printed surface of the package. - Keep away from direct sunlight, high temperatures and humidity. Store at room temperature. - Please note that dropping the product or applying strong force may affect the LED. - Due to the nature of silicon, excessive force or pressure may cause silicon to tear. - Keep out of reach of infants and toddlers. Do not put the product in your mouth or swallow. - We are not responsible for product deformations, damages, or failures caused by your own negligence. - Recommended age: 14 and above - Please note that the first generation of the light stick does not have central control mode or mood light features. The second generation of the light sticks have central control mode and mood light features.
- Quality assurance standards
- In accordance with relevant laws and the criteria for the settlement of consumer disputes
- Product support manager and phone number
- Weverse Shop Customer Center : 1544-0790
- Mail Order Business Information
- 1) Company: HYBE Co., Ltd. 2) Representative: Jiwon Park 3) Contact (customer service): 1544-0790 4) Location: 42, Hangang-daero, Yongsan-gu, Seoul, Republic of Korea 5) Business registration number: 120-86-78223 6) Mail order business registration number: 2021-SeoulYongsan-1364"
About Return and Exchange
- Return & Exchange Request
- You can request return or exchange by going to My > My Orders > Order Details OR by checking our FAQ.
- Return & Exchange Period
- Return & exchange requests must be made within 7 days of receiving the order.
- If the order was processed differently from what was originally listed or advertised, or from the terms and conditions, customers can request either returns or exchanges within 3 months of receiving the order.
- (If the customer change of mind, the customer is not eligible for exchanges, but can cancel the purchase by returning the product.)
- Return & Exchange Cost
- If the customer wants to return the product(s) due to a change of mind, the customer is responsible for and must pay the shipping fee to send the product(s) back for return.
- In case of returns due to product defects, wrong delivery, or shipping issues, the seller is responsible for and must pay the shipping fee for the product(s) returned.
- Refund Conditions
- We reserve the right to deny returns due to a change of mind or in case of opened product(s).
- We reserve the right to deny returns if the value of product(s) is deemed to be depreciated due to any trace of product usage, removal or label or tags, or disposal of product box or wrapping.
- You can exchange your order only with the identical merch with identical options. If not, you must re-order after returning your order.
- We cannot exchange your order even when you apply for it when the seller does not have stocks. If you apply for an exchange when the seller does not have stocks, we cancel your order and make a refund by the payment method you chose when placing an order.
- Compensation for Consumer Damages and Refund Delays
- Return & exchange requests must be made within 7 days of receiving the order.
- If the order was processed differently from what was originally listed or advertised, or from the terms and conditions, customers can request either returns or exchanges within 3 months of receiving the order.
- (If the customer change of mind, the customer is not eligible for exchanges, but can cancel the purchase by returning the product. As for door-to-door delivery via DHL, a claim can be filed within 30 days after the order has been shipped out. Please note that after 30 days as mentioned above, you may not be able to file a claim.)
- For international customers
- Some of the policy above are only applicable to customers in South Korea. For international customers, please check FAQ to find more details about return and exchange policy for international orders.