Weverse Shop

[Notice] "STARSTRUCK" Global Paid Content Guide

Hello from Weverse Shop,

the official merch store.

"STARSTRUCK" VOD will be available for pre-order from Mon. November 20, 2023 (KST)!

Check out the VOD details below.


* Pre-order Schedule (KST)

- Only available on the Weverse Shop GLOBAL website

1) Pre-order: Mon. November 20, 2023, 2:00 PM - Fri. December 1, 2023, 5:59:59 PM

2) Where to Pre-order: Go to the Weverse Shop GLOBAL website (https://weverseshop.io) on your mobile device or computer

※ After the pre-order period ends, the VOD will be available for purchase on both the Weverse app and the Weverse Shop GLOBAL website.

※ The final payment amount may differ by purchasing platform.

* Streaming Schedule (KST)

: Fri. December 1, 2023 - Sun. December 31, 2023

> Episodes: Fri. December 1, 2023 - Fri. December 29, 2023. Every Friday at 6:00 PM (approx. 45 mins per episode), 5 episodes

> Behind-the-scene clips: Sat. December 30, 2023 - Sun. December 31, 2023, 12:00 PM (approx. 5 mins per clip), 4 clips

> Behind-the-scene photos: Approx. 70 photos, 5 episodes

EP. 1 - 4: Sat. December 2, 2023 - Sat. December 23, 2023. Every Saturday at 6:00 PM

EP. 5: Sat. December 30, 2023, 1:00 PM

> Special video: A video of each member, 7 videos

※ The special video will be exclusively released to "STARSTRUCK" Weverse Shop pre-order customers.

※ A detailed streaming schedule will be announced separately in a future notice. We look forward to your interest.

※ Available Subtitles: Korean, English, Japanese, Chinese (Simplified), Indonesian, and Thai

* How to Purchase and Watch VOD

- You can make your purchase on the Weverse Shop GLOBAL website, and watch it on Weverse.

- To watch the purchased VOD on Weverse, you have to use the same Weverse Shop account you used to purchase the VOD.

* How to Watch

- STEP 1: Go to the Weverse app or website → NCT DREAM community → Media tab

- STEP 2: Select STARSTRUCK category → Select STARSTRUCK

- You can watch the content on your mobile devices, computers (https://weverse.io), and smart TV apps. (Smart TV apps are only available for platforms that offer Weverse TV App.)

- You can purchase "STARSTRUCK" VOD only on Weverse Shop GLOBAL.

* Please Note When Watching VOD Content

- Cancellation of purchase or refunds will not be available after seven days of your purchase, even if you have not watched your purchased content.

- If you have not watched your purchased content, you are eligible for a refund within seven days of your purchase.

- If you have watched your purchased content, cancellation of purchase will not be available.

- To ensure a smooth playback on your device, please play the preview before purchasing the content.

- Additional data charges may apply if you are on the mobile data network.

- Unauthorized or illegal distribution of content, piracy, and unauthorized processing of the content amount to infringement of copyright.

- Your purchase history cannot be recovered if you delete your Weverse or Weverse Shop account.

- Paid content can be played on only one smart TV device at one time, regardless of the manufacturer. Your paid content can be played on either a PC or a mobile device as well. However, you can play your paid content simultaneously on one Smart TV and either a PC or a mobile device.

- This product is a VOD. It can only be played on the device belonging to the customer who purchased the VOD.

- If the playback is not smooth, please try closing and restarting your app.

* Payment Information

- You can pay by debit and credit cards, or with PayPal, Eximbay, Payco, Toss, Kakao Pay, or Weverse Card.

- If you add Toss or Kakao Pay to payment methods, you can use the balance on your preferred payment option to pay, without having to use a credit card.

- If your default currency is set to USD or JPY, you can pay via PayPal or Eximbay using international credit cards or Alipay.

All Things for Fans, Weverse Shop

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Weverse Shop is the e-commerce intermediary of the merch, not the direct e-commerce seller. Thus, Weverse Shop bears no responsibility for the merch, transaction information of the merch and the transaction of the merch. The shipping management and shipping responsibility of tangible products fall on Weverse Company.
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